If something is wrong with an order, email [email protected] before you open a dispute with your bank or card company. Include your order number and what went wrong. We will work with you on a fix, a replacement, or a refund.
Digital goods
If a download or license does not work as described, contact us. We will repair it or refund it.
Physical goods
Contact us before you send anything back. We will tell you if a return is needed. Items should be unused and in the condition you received them, unless they arrived damaged or do not work.
Refunds
Approved refunds go back to the original payment method.